How to Secure your Xbox Live Account
Applies to: All Xbox consoles. If you think your Microsoft account has been hacked, we recommend that you reset your password right away. It's a good idea to choose a password that you don't use elsewhere. To change your password, go to the Security section at: Microsoft account. Check Security Contact Info: Remove any security contact information the attacker might have added. On the Security basics page, select the Update info button. If you're not already signed in to your Microsoft account, you'll be prompted to sign in. You may be asked to .
Receiving an email saying your account has been accessed what does a he she look like an yiu party happens, and it's normal to panic, especially dp that account has your financial information attached to it. However, there are ways to protect your information and your account. Here's what to do if your Xbox account is hacked and how Microsof t might respond.
The first thing to do if you think that you've been hacked is to go to Microsoft's website for compromised accounts. Here, you'll be guided through the process of finding out what exactly happened. First, you'll select whether or not you are able to log in to your account. If you can't and it's because of your password whether you've forgotten it liev you think someone else might have changed itselect "no. Selecting "no" takes you to another page where you're instructed to change geg password on the "Why can't I sign in?
Provided either are registered to the account, you'll receive hakced code to your email or phone. If you can't use any of these options, you're prompted to enter a new email address where you'll receive an account recovery form. In this form hafked answer as many questions about your account and old login information as you can remember before getting a password recovery email.
If you selected "yes" in the beginning because you are able to log in to your account, you'll find that Microsoft has locked it because they've detected suspicious activity. At this point, you'll get a security code sent to the email address of the phone number that you have on file, and after verification, your account what is plum sauce chinese be unlocked and you whenn change your password.
From here, you'll review recent activity and fix anything in your account that may have been changed by a hacker, like personal and billing information. If none of those options work for you, or if purchases have been made and you know that you and others like family or friends with access to your account didn't make them, you'll need to contact Microsoft directly through Xbox support.
In the past, the timeliness of Microsoft's response to account hacking has been a mixed bag. Some users haacked able to get their accounts back within an hour, but others, like Reddit user beethibodeauxhave had to be extremely persistent with finding the right love to speak to. In that case, their entire experience stretched over sixteen days.
They stressed how important it is to have two-factor authentication set up on your account as an extra precaution. Possibly having ehen strange person on the internet access your private information is definitely scary, but Microsoft has a good, clear system in place to mitigate whatever damage is done and to keep it from happening again.
Madison Brown is a writer, software developer, and artist based in Chicago. She has written many an ro about the latest technology, mobile and console games, and breaking news as soon as it happens. She enjoys reading, video games, acting, and learning coding languages. By Madison Brown Published May 12, Share Share Tweet Email 0.
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Activate Xbox Live 2FA
Aug 06, · First of all, in case you get your account back, make sure you harden the security of your account. When you go to datmixloves.com you can check which security proofs (secondary email or phone number) you have to recover your account (check that the hacker didn't add their own email or phone number, so they could re-recover your account again with their . Oct 01, · How To Get Your Hacked Xbox Live Account Back! ???? *Best Method*. In today video, i show you the fastest and best way to get your compromised Microsoft acc. Hopefully it takes you less than 16 days like it did me. Step 1: Contact Microsoft Support (obviously) I spoke with the telephone chat twice and initially received a response to the liking of "since you do not have the proper information to reset the account you can never recover your account.
Applies to: All Xbox consoles. If you think your Microsoft account has been hacked, we recommend that you reset your password right away. It's a good idea to choose a password that you don't use elsewhere. To change your password, go to the Security section at:. Microsoft account. Reset or recover your lost Microsoft account password.
If your account has been compromised and you need a refund, select the Contact us button on this page. Collapse all. Step 1: Try to sign in to your account If you can't sign in to your account Try resetting your Microsoft account password online 4.
You can recover your account, even if a hacker has changed the password. First try to reset your password. Follow these steps at:. Recover your account. Enter the Microsoft account you use to sign in, then select Next.
If you don't know your Microsoft account, go to:. Follow these steps to access the online account recovery form:. In the Contact email address text box, enter a current email address where we can contact you, and then select Next. Fill in as many of the boxes as you can. Tips for completing the online account recovery form 3. Answer as many questions as you can. Use the info you provided when you created the account or last updated it. Submit the form from a computer or device you frequently use.
After you complete the online account recovery form, you'll receive an email acknowledging that your request has been received. You'll receive a response to that request within 24 hours generally much sooner. We'll need you to provide some specific info:. Xbox console ID and serial number. To create a new Microsoft account, select Create a Microsoft account at:. When setting up this new account, only use your phone number as a recovery option.
Do not use an alternative email address as your other email accounts may also be compromised. Do not use this new Microsoft account on your Xbox console or on Xbox. If you can sign in to your account 2. If Microsoft has identified any suspicious activity on your account, we'll lock the account for your security.
Follow these steps if you see this message:. Select Next. On the How do you want to receive your security code? Once you receive the code, enter it in the field provided. Sign in with your new password to continue to review the account for changes that may have been made by an attacker.
Step 2: Check your account for suspicious activity 3. Note Location is based on IP address and is approximate to protect your privacy.
Look for consistency rather than exactness of location. Go to Security and in the Sign-in activity section, select View my activity. On the Enter code screen, enter the security code you receive. Review your recent account activity. Step 3: Review and verify your account info 6. Review your basic info 2. From the account home screen, select each link under Your Info to review your info.
Manage how you sign in to Microsoft 2. Check the Account alias section. This makes it harder for someone to break in to your account. Make sure all of your personal info is correct and up to date. Step 4: Review your billing history Billing overview 9. View your transactions online 3. To view recent charges on your account, select Order history.
You can customise the date range by choosing your beginning and end dates. The grand total includes taxes. If you share your account with other members of your family, ask if they made any purchases. Do you use automatic sign-in, and are there others who have access to your console, such as roommates or family members? Check with them to see if they accidentally made a purchase using your profile instead of their own.
Check for other Xbox profiles on your console and sign in using the Microsoft account associated with those profiles. Find your Microsoft account email address.
If you have questions about an unknown charge, here are some common reasons a charge appears on your statement:. Review and update your billing info 2. At this point you'll also want to look at your billing info and correct any changes that may have been made just like you previously did for your basic account info. If there were any subscriptions added, select Manage and then Cancel subscription.
If you want to see if someone in your household purchased the content and forgot to let you know, you can check your download history to see if the purchases were downloaded to your console. Select Updates. On the Updates screen, make sure Keep my games and apps up to date is selected. Now check the full list of games and apps on your console:. Select Games to view all purchased games, including games that have not yet been installed. Select Apps to view all purchased apps, including apps that have not yet been installed.
On your Xbox console 6. You can review your Xbox purchase history online, and you can review your download history on your Xbox console. To review your purchase history:. Go to Order history and sign in with your Microsoft account email and password. Browse your purchase history.
To review your download history:. Sign in to Xbox Live on your Xbox console using the gamertag that you used when you originally purchased the content. Go to Settings and select Account. Select Download History. Browse your download history. An alternative email address where we can send you updates on your account. Note All email communication will be sent to this alternative email address. Step 5: Keep your account secure Update the security info for your email address 2.
Here are some additional things you can do to make it more secure. If you created your Microsoft account using an email address that was not provided by Microsoft, you should update the security info for that email address to prevent the attacker from compromising your account again. Simply changing your password is sufficient when it comes to protecting your saved profile on Xbox One consoles.
For Xbox consoles, you can sign yourself out of all consoles where your password has been saved. To remove your profile from any Xbox console:. In a web browser, sign in to your account at:. Add security info to your Microsoft account 2. Add another phone or email address. Update your web browser and device with the latest security fixes 4. To ensure your web browser and computer are up to date with the latest security fixes, make sure you have the latest updates at:.
Windows Update: FAQ. How to update the software on your Mac.